55 Posts by Diarmid Sloan

6 ways software can support agency growth
6 ways software can support agency growth

Choosing a software solution for your property management agency (or any business for that matter) is not a decision to be taken lightly. Although Software-as-a-Service (SaaS) is often offered on a pay-monthly no-contract subscription in practice it’s not that easy to move...


5 elements of top-class software support

When weighing up the various alternatives for a new software solution, be it for property management, accounts or keeping track of staff leave, which factors are most likely to sway your decision? Is it price, online availability, ease-of-use or range of...


6 uses for SMS messaging in your agency
6 uses for SMS messaging in your agency

“In business communication is key”. This may be a cliché, but that doesn’t mean it isn’t true, particularly for property managers chasing tenants for rent, or dealing with 101 maintenance issues. Luckily, in the digital age in which we live, we’ve...


6 password security tips for letting agents
6 password security tips for letting agents

Hardly a week passes without another story about a data security breach. No industry is immune. This guide to password security for letting agents contains practical tops to improve your agency’s security practices. Customer bank and credit card numbers stolen,...


7 reasons why you should use web-based Software-as-a-Service
7 reasons why you should use web-based Software-as-a-Service

Not so long ago the only web-based software people used was their Internet banking and their email. For everything else there was a CD.


5 Key Steps to Managing Rent Arrears

Efficient and timely collection of rents is key to any property manager, whether you’re a landlord managing your own property portfolio, or a letting agent managing properties on behalf of others. After all, a rental property’s purpose is to generate...


Communication is key to working relationships
Communication is key to working relationships

With four working weeks in February this year, it didn’t seem as short a month as usual and with communication being a recurring theme through many stories in the property industry press this month, what better time than now to...